heybaji telegram Privacy Policy

1 Introduction and Scope

heybaji telegram is an online entertainment platform where users can enjoy casino games, sports betting, and live casino. This privacy policy ("Policy") clearly defines our relationship with you and describes our responsibilities regarding your personal information.

Please read this policy carefully before using the platform. It applies together with our Terms and Conditions, and both documents together form the complete agreement governing your membership.

This policy applies to all registered users, visitors, and anyone using any service of heybaji telegram. Users under 21 years of age are asked to refrain from using this platform.

2 What Information We Collect

heybaji telegram collects the following information to manage your account and provide services properly:

2.1 Information You Provide Directly

• Full name, date of birth, and national ID details (for verification purposes)
• Email address and mobile number
• Login username and encrypted password
• bKash, Nagad, or Rocket account details for deposits and withdrawals
• Any messages or support requests you voluntarily send us

2.2 Information Collected Automatically

• IP address, browser type, and operating system
• Time spent on the site, pages visited, and click patterns
• Cookie and session data (discussed in detail below)
• Device identifiers and mobile app usage logs

2.3 Information Received from Third Parties

• Confirmation data from identity verification service providers
• Transaction verification data from payment processing partners
• Risk assessment information from fraud prevention services

3 How We Use Your Information

Collected information is used for specific and legitimate purposes. heybaji telegram never uses your personal information for unrelated activities.

• Account creation, identity verification, and secure login management
• Processing deposits and withdrawals and maintaining transaction history
• Properly managing 24/7 support — via live chat or email
• Detecting and preventing fraudulent activity, money laundering, and multiple accounts
• Sending relevant bonus offers and promotional information (based on your preferences)
• Improving the site's technical performance and user experience
• Complying with responsible gaming rules and obligations

Under our Responsible Gaming policy, we may also use collected information to offer assistance when signs of risk are observed in a user's behaviour.

4 Data Storage and Security

heybaji telegram treats the security of your information as a top priority. Data protection measures are in place at both the technical and administrative levels.

4.1 Technical Security

• All data transmissions are secured with SSL encryption
• Passwords are never stored as plain text — they are kept only as encrypted hashes
• OTP verification provides an extra layer of security for logins and payments
• The system is kept secure through regular security audits and technology updates

4.2 Data Retention Period

All necessary information is retained while your account is active. Even after an account is closed, transaction records may be kept for a set period as required by law. Information that is no longer needed is securely deleted after the applicable period.

5 Sharing Information with Third Parties

heybaji telegram does not sell your personal information. However, limited information is shared with certain trusted partners to operate services properly:

• Payment Processing: Minimum necessary information is sent to confirm bKash, Nagad, and Rocket transactions
• Identity Verification: Information is exchanged with trusted verification agencies to confirm age and identity
• Game Providers: Gameplay statistics and information needed to ensure fair play may be shared with providers
• Law Enforcement: Information may be provided to authorities in compliance with valid legal directives or court orders
• Fraud Prevention: Necessary information may be exchanged with specialist service providers to prevent suspicious activity

Third parties with whom information is shared are bound by confidentiality agreements and may only use the information for the specified purpose.

6 Cookies and Tracking Technologies

heybaji telegram's website uses cookies and similar technologies. Cookies are small data files stored in your browser.

6.1 Types of Cookies We Use

• Essential Cookies: Required for login sessions and security — these cannot be disabled
• Functionality Cookies: Used to remember your language preference and site settings
• Analytics Cookies: Used to understand which pages on the site are used most

6.2 Cookie Controls

Cookies can be managed from your browser settings. However, disabling essential cookies may affect the core functionality of the site.

7 User Rights

You have certain important rights over your own information, and heybaji telegram respects those rights:

• Right to Access: You may request to know what information we hold about you
• Right to Correction: You may request that incorrect or incomplete information be corrected
• Right to Deletion: Subject to certain conditions, you may request that your information be deleted
• Right to Object: You may request to opt out of marketing communications
• Data Portability: You may request to receive your information in a common format

To exercise these rights, contact the support team. However, some requests may be limited where required by legal obligations or fraud prevention needs.

8 Privacy of Minors

heybaji telegram strictly does not provide services to anyone under 21 years of age (21+). If someone creates an account using false information, it is closed immediately and the collected information is deleted.

If you are aware that a minor has registered on this platform, please notify our support team.

9 International Data Transfers

Your information may be stored or processed on servers located outside Bangladesh as needed to provide the service. In such cases, heybaji telegram ensures that adequate protection measures are in place at the destination and that data protection standards are maintained.

10 Changes to This Policy

heybaji telegram may review and update this privacy policy from time to time. Registered users will be notified of significant changes by email or through a notice on the site.

Continuing to use the site after any changes means you have accepted the new policy. We recommend checking this page regularly. For more details about the overall terms of our service, read the FAQ, where you will find answers to common questions in one place.

11 Contact

If you have any questions or concerns about this privacy policy, contact the heybaji telegram support team:

• Site Live Chat Support — active 24/7, in Bengali and English
• Email: [email protected]

Responses are typically received within a few minutes. For complex matters, providing full details by email allows us to assist you better.